Both versions of the app are lightweight and really easy to use. I used it to try and fix a few issues regarding the antivirus setup. I was actually really pleased with it, as it offered detailed answers that solved my issues. Countries that cannot access the toll-free number have the option to call another number, but they will be charged their local phone rates.
I tested their phone support, and it only took a few minutes to be put through to a representative. The person I spoke to was really friendly and responded with clear solutions to my questions.
Premium users will also have the option to contact support via email. The response simply told me to uninstall and reinstall the software — which I had already tried and indeed, had already solved my issue. If I was a beginner who knew nothing about internet security products, I would have been furious that it took Avira so long to respond to my question a pretty serious one! The customer representative responded within 24 hours and immediately began to process my refund request — which appeared back in my account two days later.
Overall, Avira is really easy to use, making it a great choice for non-tech-savvy users. I was also impressed by the range of additional features, including the device optimization tools, password manager, and automatic software updater. Both its antivirus scanner and real-time scanning engine managed to detect and block viruses, ransomware, spyware, rootkits, and more.
Avira has combined its scanning engine with cloud-based technology to provide fast, lightweight, and thorough malware detection. Along with being really powerful, Avira is also really easy to use — making it a great choice for non-tech-savvy users who want to keep their devices protected.
Avira does offer a free version of its antivirus, which uses the same powerful scanning engine and the premium version. It scans and protects against a huge range of malware, and it includes real-time protection a rare feature for a free antivirus. Avira is a powerful antivirus with some of the best malware protection in the industry. Alex Kassian is a software and tech developer who regularly travels around the globe for both work and pleasure. He loves testing different antivirus programs and other cybersecurity products to find out which ones offer the best protection.
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Sort Date Most helpful Positive rating Negative rating. Pros good interface in new version regularly updates Cons wont detect JS malicious scripts reporting is not great Summary its a free software, why so much negative comments, you don't get pro features.
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